ServiceNow Platform Architect

About us:

BySix Engineers the future and drives innovation. We are more than just a standard software engineering company, we believe that true impact comes from combining technical expertise with human values. That's why we reflect that in our approach - technology is not the end goal, but the enabler.

Why us?

🫸 Multidisciplinary team 📒 Training on demand 💴 Attractive salary and benefits package 📈 Career progression plans 👌 And amazing get together events

What are we looking for?

We are looking for a ServiceNow platform Architect with:

• Experience as a Senior Technical Lead / Architect.
• Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations.
• Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow.
• Expertise ServiceNow deployments.
• Experience on integration with other third party tools.
• Experience on ITSM migration / consolidations.
• Strong work experience and associated for projects like Support, Maintenance, Migration, Upgrades, Integrations and Implementations.
• Mentor and share technical knowledge/guidance to team
• Design technical solutions based on customer requirements and convert to functional requirements.
• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated.
• Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards.
• Maintains and reviews license Data in ServiceNow and proactively report on the compliance slippage.
• Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation. (TOGAF or any equivalent certification is a plus).
• Experience liaising with ServiceNow Representatives.
• Good knowledge of English, both orally as in writing and one of: Dutch or French (both is an asset).
• Ability to work onsite in Brussels.

What do we expect from you?

• Understand the customer environment for the Business processes and IT processes.
• Work with the customers (Business and IT stakeholders) to understand their requirements and needs (Stated and Unstated/Hygiene).
• Brainstorm with the customer and bring out the requirements beneficial to them considering the current needs and roadmap of the customer Business and IT and the current capabilities and roadmap (to the published level) of the ServiceNow platform.
• Be responsible for the design and architecture for the new implementation and development of ServiceNow applications - as suitable to the business and IT based on the baseline requirements.
• Be responsible for the design and architecture for Maintenance and enhancement of existing ServiceNow applications.
• Consider the Security and Audit compliance as aligned with the agreed standards/customer policy.
• Provide guidance and thought-leadership in ServiceNow platform to customers (Business and IT).
• Share Best Practices and guidance to the technical teams as a mentor.
• Provide guidance to the implementation methodology and testing methodology.
• Working proficently with multiple of mentioned ServiceNow components: ITSM, SPM, CMDB + CSDM, SecOps, HR SD, SAM, HAM, ITAM, GRC, ITOM.
• Working in Team with other Enterprise, Solution & Data architects to define appropriate solution.
• Generating architectural documentation on the different ServiceNow scopes and/or processes.

Are you ready?

If you're ready to make a real impact by leveraging cutting-edge technology and fostering human-centric solutions, BySix is the place for you. Together, we'll drive innovation and create lasting business value.

Note: BySix is an equal opportunity employer. All applicants will be considered and analysed regardless of ethnicity, religion, gender identity, sexual orientation, national origin, age, or disability status.