Quality policy
Recognizing Quality as an essential factor for the strategic and sustainable development of the company, Visual Nuts Ltd. is committed to developing, maintaining, and improving its Quality Management System in order to:
- Ensure transparency of information and mutual respect in relationships with stakeholders;
- Identify and meet customer needs by providing excellent service and creating value for clients and other stakeholders;
- Innovate in the products and services offered, aiming for a differentiated and quality offering that meets customer, legal, regulatory, and other requirements associated with Visual Nuts Ltd.'s activity;
- Continuously improve the management system, the quality of services, and the operation of processes to promote increased efficiency, profitability, competitiveness, and customer and stakeholder satisfaction and loyalty;
- Foster and encourage conduct based on professional ethics and integrity in fulfilling all customer, stakeholder, legal, and other requirements, particularly regarding normative requirements, ensuring customer satisfaction and shareholder profitability;
- Ensure a high level of competence among all employees and an environment that encourages their commitment, technical development, and excellent performance in client relationships;
- Maintain a quality management system according to ISO9001 requirements, in compliance with applicable legislation and contractual requirements.
Aware that we are in an increasingly global, competitive, and aggressive market, we work daily to reach higher goals, and that is what makes us stronger.
Therefore, the implementation and maintenance of a quality management system is a tool for the evolution of the company's activities, aimed at achieving the objectives and goals defined annually.